WebMar 7, 2024 · There is an easy way to achieve the same, here is how: 1- Open make.powerapps.com , select the correct environment and right-click on the portal then click on edit. 2- Now from portal studio, select the page that you want to add the youtube url to it. 3- click on + then iframe. 4-use the youtube url like this. WebFeb 6, 2024 · Knowledge Articles are part of a knowledge base that is used to store vital information on Products and Services that the Clients are using. Knowledge Articles are perfect for Service, however, they can be used in other departments as well, for example, to help the Users find solutions to the problems that they are currently facing.
Work with knowledge articles in Dynamics 365 Customer ... - Github
WebJul 24, 2013 · First locate the Knowledge article form under Sales and Marketing > Periodic > Knowledge articles > Knowledge articles Start creating a few documents and URLs and place them into folders that make logical sense for you. Note that it … WebDec 21, 2024 · Knowledge base search control in Dynamics 365 is now powered by Relevance search. This empowers administrators to fine-tune search as per their business requirement and have their agents get the most relevant search results quickly. Relevance search leverages Azure search service and delivers the results with improved … bozeman brothers
Automatically translate knowledge articles - Microsoft Dynamics …
WebDec 26, 2024 · In today's blog, we'll be discussing how Dynamics 365's Knowledge Article versioning can help ensure that you avoid such a catastrophe. The amount of knowledge a CSR acquires or requires varies during each customer interaction involving creating a … WebJun 18, 2015 · Import knowledge base articles Unanswered This can be done, but it's not easy. The kbarticle entity wants the data to be in a very specific format. If you look at the entity fields, there is a content and description field. If you extract the data in those fields, … WebNov 14, 2016 · Articles could include information regarding the product or services you offer or technical documentation to help service technicians in addressing tickets and issues. Here are three ways you can benefit from using knowledge articles in Dynamics 365: 1. … bozeman bucks logo